Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

Themeforest Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme WordPress Theme

Download Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme WordPress Theme

Download Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme WordPress Theme

Decrease support emails and increase customer happiness with the self-service knowledge base.

























WHAT IS KNOWLEDGEPRESS


KnowledgePress WordPress theme helps you build customer self-service knowledge base in minutes. Create resource of helpful articles and answer popular customer question. Our customers use KnowledgePress as customer support centers, extensive FAQs, products or service documentations, internal company documentations, wiki and much more.



KNOWLEDGEPRESS THEME FEATURES




  • Drag & Drop Knowledge Base Article and Category Reorder Easily reorder knowledge base articles and categories.


  • Visual Composer Drag and drop page builder.


  • Breadcrumbs Display breadcrumbs to help users navigating through knowledge base categories.


  • FAQ Plugin Add accordion style FAQs to your site with the ability to create multiple FAQ pages. Comes bundled as a plugin worth $16.


  • Live Search


    • Placeholder Set search field placeholder.


    • Navigation Display live search in main navigation bar, align left/right, set width.


    • Live Search Widget Add live search to any sidebar.


    • Disable Live Search Option to disable live search results.


    • Search Analytics Track search terms.


      • Popular Searches Display popular search terms under search widget.


      • Display In Chart View search term counts on bar chart in dashboard, filter search period by last day, week, month or all time.


      • Reset Searches






  • Voting


    • Public or Member Only Voting Easily set who can post a vote on your site from the theme´s settings page.


    • Reset Votes Reset votes for a single knowledge base article or all articles.




  • General

    • Logo, Favicon Upload


    • Border Radius You can adjust the corner-radius of all elements in your site, affects buttons, navbars, widgets and many more.


    • Nice Search Redirects /?s=query to /search/query/, convert %20 to +.


    • Custom CSS and JS Options to add custom CSS and JS.




  • Layout


    • Width Select from fixed maximum site width or fluid site width.


    • Sidebars Display one, two or no sidebars, and set sidebar widths.


    • Post Type Layouts Display one, two or no sidebars for each post type on your site.




  • Archive Page


    • Post Format Icons Option to display post format icons in article titles.


    • Excerpt Length Set excerpt length or display full articles.


    • More Text Set more link text when excerpt too long.


    • Social Sharing Share articles on Twitter, Facebook, Linkedin, Google+, Tumblr, Pinterest, Email. Displays share button bottom of article.


    • Meta Info Display / hide article meta info.


    • Featured Image Enable featured image and set custom dimensions.




  • Single Page


    • Table Of Contents Enable automatic table of contents, builds from H1, H2, H3 tags in article.


    • Meta Info Display / hide article updated date, category, post format, author, comment count and tags meta info.


    • Social Sharing Share articles on Twitter, Facebook, Linkedin, Google+, Tumblr, Pinterest, Email. Display share button top, bottom or both top & bottom of article content.


    • Voting Enable user voting on articles.


    • Related Display related articled from the same category.


    • Author Enable author bio info.


    • Featured Image Enable featured image and set custom dimensions.




  • Widgets

    • Live Search

    • Recent Articles

    • Popular By Views

    • Popular By Votes

    • Popular By Comments




  • Social Icons In header navigation or footer


  • Google Fonts Chose from hundreds of Google fonts for the navigator, header and body font.


  • Unlimited Theme Colors Set unlimited theme colour using colour picker.

  • Standard, Link, Audio, Image and Video Post Formats

  • Google Analytics Integration


  • Responsive Design Fully responsive design and optimized for small screen device such as iPhone, iPad.


  • Documented All our product come bundled with step by step documentation covering installation and setup.


  • Translation Ready All our products are translation ready using Poedit tool with instructions in the bundled documentation.


  • Regular Product Updates Knowledge Base Plugin is kept up to date with the latest WordPress versions View Changelog



CHANGELOG


Version 4.3.0 – Feb 15, 2017



  • TGM updated

  • Visual Composer updated

  • FAQ plugin updated

  • Fixed image center align

  • Fixed fluid layout padding

  • Fixed KB mobile layout


Version 4.2.2 – Apr 22, 2016



  • Visual Composer updated

  • FAQ plugin updated

  • Fixed chart script path bug


Version 4.2.1 – Mar 11, 2016



  • Fixed footer bug

  • Fixed child theme bug


Version 4.2.0 – Feb 18, 2016



  • Added automatic article table of contents

  • Added related articles to single articles

  • Added footer call to action section

  • Added options to display popular search terms under search field

  • Added article voting

  • Added admin chart to display votes

  • Added admin chart to display article views

  • Added admin chart to display popular search terms

  • Added widget most popular by views

  • Added widget most popular by votes

  • Added post format icons to search results

  • Added self-hosted video background header option

  • Added option to disable live search in widget

  • Replaced FontAwesome with custom font

  • Design improvements

  • Fixed reorder front end bug


Version 4.0.1 – Dec 14, 2015



  • Fixed post format title bug

  • Fixed front end page builder bug


Version 4.0.0 – Sep 7, 2015



  • Front end redesign

  • Added off canvas side navigation

  • Forum styling update

  • Added two FAQ templates



Download Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme WordPress Theme

Comments

  1. s14codecanyonJuly 22, 2017 at 2:55 AM

    I see that the template uses infinite loading, is it SEO friendly? (eg. regular pagination displayed for Google crawler )

    ReplyDelete
  2. umailangoJuly 22, 2017 at 2:55 AM

    Hi, I raised a ticket #1041708 yesterday morning. I am still waiting for an answer. My project is blocked becoz of this issue. The ticket is URGENT.


    Can you please check it & reply?


    BR
    Uma

    ReplyDelete
  3. umailangoJuly 22, 2017 at 2:55 AM

    There is no reply to my refund request at Envato & there is also no reply to my support request at your own support system.


    Both PressApps and EnvatoSupport are irresponsive. Poor support on both sides.


    Very annoying and irritating for me.

    ReplyDelete
  4. RobinHeedJuly 22, 2017 at 2:55 AM

    The live search only works for the search in the meny – but if I have it on a page I dont seem to get any live search results. How do I fix this?

    ReplyDelete
  5. marcosmarconJuly 22, 2017 at 2:55 AM

    Will the documentation help me translate the plugin? I cant seem to find anything related in your website or google. Is it possible?

    ReplyDelete
  6. marthabotJuly 22, 2017 at 2:55 AM

    Hello, I’ve purchased both the plugin and the theme and followed instructions on both PDFS. I still can’t seem to get all the categories to show in the knowledge base page. I have also set all the categories required but they don’t show in the metabox in pages when it comes to chosing categories.

    ReplyDelete
  7. 2ContactJuly 22, 2017 at 2:55 AM

    Hi, does this theme support multisite?

    ReplyDelete
  8. PressAppsJuly 22, 2017 at 2:55 AM

    Hello, yes it does.

    ReplyDelete
  9. jack_brazilJuly 22, 2017 at 2:55 AM

    hi! i have 4 tickets for support during one week, until now, i dont see the anwsers.. please, i need help.

    ReplyDelete
  10. PressAppsJuly 22, 2017 at 2:55 AM

    Hello, answered your queries, please check the product options and documentation before raising tickets, also we can’t assist with features not included in the theme, for these third party plugins are needed.

    ReplyDelete
  11. delfinparisJuly 22, 2017 at 2:55 AM

    ​Is it possible move the question title (really blog post title) to directly above the answer (blog post content). Right now it’s placing the title above the search bar. Screenshot -> https://ibb.co/jzFvQk


    Thank you for your help!!!

    ReplyDelete
  12. cacurtisJuly 22, 2017 at 2:55 AM

    This is a great theme. I’m looking for the documentation and can’t seem to find where you setup the homepage like the demo. How do you setup the homepage exactly like the homepage layout here: http://preview.themeforest.net/item/knowledge-base-helpdesk-wiki-faq-wordpress-theme/full_screen_preview/3434096. With the search box front and center with background image/video

    ReplyDelete
  13. cacurtisJuly 22, 2017 at 2:55 AM

    Nevermind. I just imported the demo content. The problem is that I can’t get the search box to show up under the page title and subheader. http://coxdigitaltraining.com/wp-content/uploads/2017/04/search-box.jpg

    ReplyDelete
  14. bartwaldonJuly 22, 2017 at 2:55 AM

    I love the theme! I have a couple questions:


    1. How can I make the header search bar not show up on every page? I just want it to show on one page.


    2. How do I change the text within the search bar?


    3. Is it possible to take off the login and registration links on the menu?


    Thanks!

    ReplyDelete
  15. Smoco_DEJuly 22, 2017 at 2:56 AM

    Hi,
    i am using a child-theme and your plugin. Now i want to change some design things in the plugin. I already copied files from”pressapps-knowledge-base/public/” and “pressapps-knowledge-base/public/partials” into my child-theme but i still uses the files from the plugin folder. What do i need to do to edit the files without touching the parent files?


    regards
    matt

    ReplyDelete
  16. Smoco_DEJuly 22, 2017 at 2:56 AM

    Hi, is it possible to activate “Visual Composer” for the Knowledge base?

    ReplyDelete
  17. Mr_TropicanaJuly 22, 2017 at 2:56 AM

    I submitted a support ticket and still no reply.. Please help!

    ReplyDelete
  18. leungasJuly 22, 2017 at 2:56 AM

    Hi,


    Just wonder does this theme allow users to submit tickets to support or it is only the forums and the knowledge base only.


    Thanks!

    ReplyDelete
  19. PressAppsJuly 22, 2017 at 2:56 AM

    Hello, no ticketing features here.

    ReplyDelete
  20. solutiJuly 22, 2017 at 2:56 AM

    Hi,


    I would need to know which languages are included/supported by this theme. Is french version fully translated ?


    Thanks in advance for your reply.


    Regards,

    ReplyDelete
  21. PressAppsJuly 22, 2017 at 2:56 AM

    Hello, there are no translations included.

    ReplyDelete

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